1 February 2011
It’s hard to make blanket predictions as to what the year ahead has in store for the ICT sector, especially in light of the tumultuous global events of recent times. It’s my hope that the worst is now behind us all, and there are plenty of positive signs to suggest that this may just be the case. But it’s early days, and so it’s probably safer that I look at the year ahead a bit closer to home,...
2 February 2011
Up until a day or two ago it was the crystal ball time of year. And now it’s February, and already the year is one-twelfth over and taking shape around us at a pace that gets no less alarming with every passing year.
3 February 2011
We've surveyed eight of our leaders now, and key themes are emerging for the year ahead. Like delivering value for money, investing in our people, growing our business and making a concerted effort to celebrate our successes. Here's part two of two ( you can read part one here ), with four more Intergenites sharing their reflections and predictions.
22 February 2011
In 2010, we found that CRM efforts were largely focused on results-oriented activity, with special attention paid to sustainability and customer retention. CRM was primarily used as a platform for nurturing and developing a better understanding of customers and using this increased knowledge to develop relationships. This was critical to businesses as a result of the economic climate and the...
, 2011 predictions
10 March 2011
Developments in the web space are rapid, and the face of online business is constantly changing. With the findings of the Engaged Web in New Zealand Report still fresh in my head, I set about surfing the net to find some of the world’s most engaging websites and to identify some emerging trends and common themes when it comes to websites that truly engage with their visitors. My surfing...
, Engaged Web
, 2011 predictions