Daniel Munns, Intergen's Retail Specialist
Establishing the priorities, tools and industry best practices to grow our retail clients' businesses.
What do you do?
I’m Intergen’s Industry Lead - Retail Specialist. Working alongside business development managers and technical solution consultants, I look to establish the right priorities, tools and industry best practices to grow our retail clients’ businesses. My previous roles have been based in the UK where I've worked for various international brands and retailers. For the last several years I've worked in a leadership and strategic role for Debenhams Retail, London.
How do you make a difference?
I can speak the retail language. I work with retail clients, identifying and aligning their business priorities with technical solutions.
To give you an idea, the following trends are typically at the top of the list in the retail world at the moment:
1. Customer centricity – everything a retailer considers is built around the end consumer and the 'customer journey.’
2. Building visibility and flexibility in the supply chain – it might sound easy, but tracking the correct milestones can shave days off your re-supply time and secure sales.
3. Multi-channel and convergence channel shopping is becoming commonplace – what does it mean to your brand?
What do you love about your job?
It's a challenging sector and every day is different. We are all consumers and we are always hungry for new products and services. Retailers are looking to differentiate themselves to stay ahead of the competition, or at least in line with the competition.
In today's market retailers face strong competition and recovery in the post-recession years remain uncertain, making the right investments a bigger challenge. Retailers and their associated
supply chain partners can have lengthy supply chains which are often complex and fast-moving.
A bit about yourself?
I came to Christchurch last September from London, where I have worked for the last 13 years. My career has touched many parts of the Retail Supply Chain, from design and lifecycle management
to in-store solutions. In my spare time I enjoy running in Hagley Park and mountain biking over the Port Hills.